The Influences of Social Software Characteristics

 The Influences of Social Software Characteristics
Knowledge sharing among students is one of the essential activities in learning. Recently, it is found that besides face-to-face interactions, students also share their knowledge through online channels such as social software tools. This study aims to examine the relationship between social software characteristics and knowledge sharing behavior of students in Malaysian university context. The findings of the questionnaire survey with 307 students in five different universities revealed that informal setting, communication, network and community, and user-generated content characteristics of social software tools could positively influence students’ knowledge sharing behavior.

The web-based technology has led to many changes in the higher education. This technology increased the growth in complexity of information and knowledge which are available online and also led to the development in the e-learning technology. Learning management system (LMS) is an example of the e-learning technology which is adopted widely in the academic institutions [1]. However, number of studies had come to the conclusion that this technology was used to support the administrative works rather than the learning process of students [1, 2]. On the other hand, the emerging tools which have been gaining a lot of attention from the students of this generation are social software tools. Social software tools are Web 2.0 tools which support social interaction and collaboration among Internet users. The prominent types of social software which had been taken into consideration in this study are social network sites (Facebook, MySpace), blog (WordPress, Blogger) Wikis (Wikipedia, Wikispaces), content sharing communities (YouTube, Slideshare, Flickr), and microblog (Twitter). Recently, the studies on student’s use of social software tools in many contexts revealed the same trend that students are pervasively using these tools. Furthermore, the tools were believed to become an integral part of students’ lives [3, 4, 5]. Knowledge sharing is an essential activity in learning [6, 7]. It is an inseparable part of the effective learning process which can result in many benefits [8]. Students involve in this activity in their daily lives as they learn and acquire knowledge. The recent studies asserted that the social software tools provide the environment which encourages people to share and at the same time acquire knowledge from others [9, 10, 11]. The tools have been showing a great potential in an educational context as they can support the creation, sharing, and exchanging of knowledge [12]. A growing number of studies supported that these tools can be knowledge sharing tools among students [13, 14, 15]. Furthermore, it is undeniable that today’s students increasingly share information and knowledge through these tools. To date, however, students’ knowledge sharing behavior through these tools is relatively unexplored. Therefore, investigating how the social software tools can influence knowledge sharing behavior of the students is imperative                                                  Web Design Company Kumbakonam
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Social software characteristics Social software tools have been receiving a great attention from the researchers in the past few years. Although these tools are not primarily intended for learning purpose, they can encourage the active participatory roles, communication, interaction, collaboration, and sharing of information among students [27, 28, 29]. Furthermore, the tools also can provide richer functionalities and environment for learning and sharing as compared to the traditional e-learning technology such as LMS [30]. The social software characteristics were examined in a number of recent studies [31, 32, 33, 34]. This study summarized and synthesized four common characteristics in these prior studies i.e. (1) informal setting, (2) communication, (3) network and community, and (4) user-generated content. The prior studies on knowledge sharing asserted that knowledge sharing should occur in informal setting [16, 20]. In social software environment, informal setting is the bottom-up nature which allows users to participate, collaborate, and also open to the feedbacks and comments [30, 34, 35]. Unlike formal discussion forum, social software gives space to the users to share information, ideas, opinions etc. without control or authority. Therefore while sharing information and knowledge, the users are allowed to have conversation and socialize. These can lead them to further develop relationship and intention to share more knowledge.https://arudhrainnovations.com/

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